Frequently Asked Questions

Everything you need to know about shopping with SVRN.

What shipping methods are available?

We offer standard and expedited shipping options across the globe. Delivery times vary based on your location, but standard shipping typically takes 3-7 business days.

What is your return policy?

You can return any unused and unworn items within 30 days of delivery. Please ensure all original tags are attached and the item is in its original packaging.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are the products on SVRN authentic?

Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from the brands or authorized distributors.

Do you ship internationally?

Yes, SVRN ships to over 50 countries. Please note that international orders may be subject to local customs duties and taxes which are the responsibility of the customer.