Returns & Exchanges

At SVRN, we strive for complete customer satisfaction; if you are not entirely pleased with your purchase, you may return or exchange eligible items within 14 days of delivery. All returned merchandise must be in its original, unworn condition with all designer tags and packaging intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in the original shipping box and include all original documentation, dust bags, and authenticity cards.

3

Label and Ship

Affix the prepaid shipping label provided via the portal to the outside of your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse receives and approves the condition of your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing